For Existing Tenants
Last updated: April 19, 2026
This policy describes the Tenant SMS Program, used to send text messages to existing tenants of properties Starlight Rental Inc. manages. A separate program covers SMS for tour appointment requestors; the two programs are operationally and legally separate and do not share recipient data.
Text messages are sent by Starlight Rental Inc., your property management company, on behalf of the property owner. Messages come from our property management platform and are related to your tenancy only.
We send text messages only for property management purposes, including:
We do not send marketing or promotional text messages.
SMS communication from Starlight Rental Inc. requires your explicit, voluntary opt-in. You will only receive text messages if you have:
Consent is not a condition of renting a property or contacting Starlight Rental Inc. Providing your phone number alone does not constitute consent to SMS. Your consent is voluntary and can be withdrawn at any time.
Message Frequency varies based on property management needs. You can typically expect 2–8 messages per month. Emergency communications may be sent outside of normal frequency when required.
Message and data rates may apply.
You can unsubscribe at any time:
After replying STOP, you will receive one confirmation message and no further SMS from us. You can re-enroll by contacting us directly.
Your phone number and SMS consent will not be shared, sold, or leased to third parties for marketing purposes. We use your phone number only to communicate with you about your tenancy. For full details on how we handle your data, see our Privacy Policy.
When you sign a lease with Starlight Rental Inc., you are presented with the following dedicated SMS consent clause as a separate section of the lease agreement:
"SMS Communication Consent. Starlight Rental Inc. ("SLPM") may send text messages to the mobile phone number(s) provided in this Lease Agreement regarding Tenant's tenancy, including but not limited to: maintenance request updates, repair scheduling, lease notifications, rent reminders, emergency property communications, and inspection notices. Message frequency varies; typically 2–8 messages per month. Emergency communications may be sent outside normal frequency. Message and data rates may apply. You may opt out at any time by replying STOP to any message. Reply HELP for assistance or contact sms@starlightrental.com / (858) 358-5988. Your phone number and SMS consent data will not be shared with, sold, or leased to any third parties for marketing or promotional purposes. Consent to receive text messages is not a condition of renting this property. You may decline SMS communication without affecting your lease. See our full SMS Communication Policy at starlightrental.com/sms-consent.html, Privacy Policy at starlightrental.com/privacy.html, and Terms of Service at starlightrental.com/terms.html (Section 10)."
This clause is a standalone section — separate from general lease terms — and requires the tenant's signature via the lease addendum.
This form is for existing tenants of properties managed by Starlight Rental Inc. You may optionally opt in to receive text messages for tenant service communications — maintenance coordination, rent reminders, lease notices, inspection scheduling, and emergency property updates.
Consent to receive SMS is not required to contact Starlight Rental Inc., to inquire about a property, to tour a property, or to rent a property we manage. You may reach us at any time by phone or email without providing your mobile number.
We're happy to help. Reach out to us directly and we'll respond promptly.