Legal
Last updated: October 9, 2026
Starlight Rental Inc. ("Starlight Rental," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect information when you visit our website at starlightrental.com, apply to rent a property we manage, or communicate with us as a current or prospective tenant or property owner.
We collect information you provide directly to us and information collected automatically when you use our website.
We use the information we collect to:
Starlight Rental Inc. operates two distinct SMS programs. Each has its own consent path, recipient population, message scope, and frequency profile. Both share the same opt-out terms and no-third-party-sharing protections described below.
We may send text messages to existing tenants of properties we manage for property management-related purposes, including maintenance updates, rent payment reminders, lease notices, emergency property communications, and inspection scheduling.
Tenants opt in by providing a phone number and consenting to SMS communications during lease signing, through our tenant portal, or via the tenant opt-in form on our SMS Communication Policy page.
We may send text messages to individuals who have requested an in-person tour appointment for one of our currently-listed rental properties, solely for the purpose of coordinating that appointment. Messages include appointment confirmations, day-before reminders, and post-appointment follow-ups.
Appointment requestors opt in by submitting our Tour Registration Form (linked from email replies to listing inquiries originating on Zillow, Apartments.com, or similar listing platforms) and answering its SMS consent question, which offers two choices with neither pre-selected: “Yes, text me about my tour” or “No, email me instead.” Only requestors who choose Yes receive text messages. Consent is not a condition of touring the property — the form submits with either answer, and requestors who choose No are coordinated with by email only. See our Tour Appointment SMS Program page for full details.
Your mobile information and SMS consent data will not be shared with or sold to third parties or affiliates for marketing or promotional purposes.
For full details on our SMS programs, see our Tenant SMS Communication Policy and Tour Appointment SMS Program pages. Section 10 of our Terms of Service covers the Tenant SMS Program; the Tour Appointment SMS Program’s terms are on its own page linked above.
We do not sell your personal information. We may share your information in the following limited circumstances:
We work with trusted third-party providers to operate our business, including property management software (Buildium), background and credit screening services, maintenance vendors, and communication platforms. These providers are authorized to use your information only as necessary to provide services to us.
As your property manager, we share relevant tenancy information with the property owner, including your contact details, lease terms, payment status, and maintenance history.
We may disclose your information if required by law, court order, or government authority, or to protect the rights, property, or safety of Starlight Rental Inc., our clients, or the public.
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.
None of the sharing described in this section applies to SMS. Text messaging originator opt-in data and consent, and your mobile phone number collected for SMS, are excluded from all of the categories above and will not be shared with or sold to any third parties or affiliates for marketing or promotional purposes.
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.
Payment information is processed through Buildium's secure portal and is not stored directly on our systems.
Depending on your location and applicable law, you may have the right to:
California residents may have additional rights under the California Consumer Privacy Act (CCPA). To exercise any of these rights, please contact us at the information below.
We retain personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations (including California landlord-tenant record-keeping requirements), resolve disputes, and enforce our agreements. Rental application data for applicants who are not selected is typically retained for 3 years.
Our website uses cookies and similar tracking technologies for basic analytics — to understand how visitors use our site and improve the user experience. We do not use cookies for targeted advertising. You may disable cookies in your browser settings, though some features of our website may not function as intended.
Our website may contain links to third-party websites, including Buildium tenant and owner portals. We are not responsible for the privacy practices of those sites and encourage you to review their policies independently.
Our website and services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our website or services after changes take effect constitutes your acceptance of the revised policy.
If you have questions about this Privacy Policy or how we handle your information, please contact us: